Privacy Policy

Thank you for visiting FL Double Glazing. This Privacy Policy describes what data we collect and how it is used. All data is stored securely in our office and on password protected devices/sites/cloud storage, and we do not share your personal data with third parties, except where stated below.

1. We collect personal data such as name, email address and phone number when you contact us using our contact form. We use this data to respond to your message.
2. We collect personal data such as name, address, email address and phone number when providing an estimate. We use this data to provide you with an estimate, and attend your property if required.
3. We share your personal data such as name, address, email address and phone number with our sales representatives. We share this data so they can attend your property to provide an estimate.
4. We collect personal data such as IP address when you visit our website. Click here to read Google's privacy policy.
5. We collect personal data such as IP address when you visit our website and click Accept on our cookie disclaimer. Click here to read Squarespace's privacy policy.
6. We collect personal data such as credit or debit card details, house number and post code when taking payments for your project. We share your data with Elevon to process your payment. Click here to read Elavon's privacy policy.
7. If you purchase any of our products or services your personal data will be stored indefinitely, otherwise your data will be deleted within 90 days, or when requested.
8. If you make a purchase we will share your name, address, email address and phone number with HomePro Ltd. We share your data with them for your 10 year insurance backed guarantee. Click here to read HomePro Ltd's privacy policy.
9. If you make a purchase we may share your name, address, email address and phone number with CEN Solutions if we are audited. Audits are done once or twice a year and a project to check is chosen at random.
10. If you make a replacement purchase we will share your name, address, email address and phone number with Fensa. We share your data with them as we are a registered installer. Click here to read Fensa's privacy policy.
11. If you purchase Window Secured For Life Package we will share your name, address, email address and phone number with Yale if you require our assistance with the online registration. Click here to read Yale's privacy policy.
12. If you make a purchase and there is a fault with a product we have purchased from a supplier, we may share your personal data with said supplier so they can attend the property and to assess the fault. 
13. We publish your name(s) on our website if you send us a testimonial.

By continuing to use our website you agree to our privacy policy. This privacy policy is subject to change at any time, and the date of the update will be noted below. To request access to your personal data, please send me an email to privacy@fldoubleglazing.co.uk.

UPDATED: 04/06/2018

Cookies are small information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests and much more. Most major websites use cookies.

Analytics: We use Squarespace Analytics and Google Analytics cookies to help us understand how visitors engage with our website, and collect information relating to number of visits to our website, what pages are visited, the duration of a visitor's stay, and where the visitor originated from (i.e. search engine, direct visit etc) and so on. All the information collected is completely anonymous and no personal details are collected. 

• Click here to read Google's privacy policy.
• Click here to read Squarespace's privacy policy.

Disabling Cookies

If you would like to disable the cookies we use on this website you will need to delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future.